Company Overview:

This agency is seeking a seasoned Vice President, Account Management who will serve as a senior leader within the Client Services department and a key member of the agency’s Senior Leadership Team.

Position Overview:

This role will drive the success of our account management function, serving as a strategic advisor for some of the agency’s largest and most complex client accounts, including integrated and point-solution programs that leverage SEO, paid media, creative, brand and strategy, marketing automation, PR and social media services. The Vice President, Account Management will serve as a senior strategist and relationship manager, and work with our services teams to define program goals and strategies, build and maintain client relationships, expand accounts, support sales pitches and deliver exceptional results.

The Vice President, Account Management should have B2B industry and channel expertise across services. They will work with in-house channel experts to drive outcomes for B2B technology clients and become invaluable extensions to our clients’ marketing teams, providing senior oversight to ensure client satisfaction, revenue growth, and profitability. The role may actively run 1-2 large accounts, and provide senior oversight for a portfolio ranging from 6-10 accounts.

Position Responsibilities:

•Lead up to 2 large, multi-service accounts as the primary senior strategist and relationship manager

•Works with services teams to define program goals and strategy; monitors results and client business impact; builds client relationships; and manages account profitability, client health and renewals.

•Serve as senior oversight for a portfolio of large, integrated and/or high-value accounts, establishing trusted advisor relationships with senior client stakeholders (e.g., CEOs, CMOs) and senior point of contact for internal service teams.

•Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices.

•Provide strategic direction for client programs, ensuring alignment with client goals and agency capabilities.

•Navigate high-stakes client conversations, including budget discussions, quality concerns, and sensitive business challenges such as leadership transitions or budget cuts.

•Lead the development of integrated marketing plans and campaigns with a deep understanding of B2B industries (tech, SaaS, professional services).

•Produce and present client-facing reports that demonstrate the business value of our programs to clients.

•Identify opportunities for account growth, cross-selling, and upselling while maintaining strong client satisfaction.

•Provide department leadership, coach junior Client Services team members, and oversee a team of up to 15

•Lead cross-functional teams on key accounts

•Lead and participate in sales pitches for new business, drive measurable growth through proactive account expansion

Qualifications

•At least 12-15 years leading client accounts in a marketing, PR and/or creative agency.

•Demonstrated success in managing high-value, integrated marketing accounts with complex and large budget scopes.

•Deep understanding of B2B industries (e.g., tech, SaaS, professional services) and all aspects of the marketing landscape.

•Demonstrated ability to build trusted advisor relationships with executive and C-level client contacts.

•Exceptional leadership working with and/or managing cross-disciplinary teams in a matrix account team structure.

•Extensive experience in business development, including leading sales pitches, growing client accounts, and negotiating contracts.

•Strong financial acumen with experience managing client budgets, profitability, and utilization metrics.

•Ability to work under pressure and manage multiple priorities simultaneously.

•Proficiency in project management tools and software.

•Excellent listening, negotiation and presentation skills.

•Excellent verbal and written communication skills.

If you are ready to make an impact and advance your career, we would love to hear from you. Apply today and a member of Talentfoot’s recruitment team will be in touch if your experience and qualifications align with our client’s needs.

Talentfoot Executive Search specializes in future proofing organizations by securing forward-thinking leaders across sales, marketing, eCommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation and profitability. Since 2010, we’ve partnered with more than 2,500 companies and lead the industry with a 98% client success rate. Learn more at Talentfoot.com.