Partner Clinical & Practice Activation Manager
Remote (U.S.)
About Our Client
Our client is on a mission to ensure every parent has access to the best evidence-based education and support across the full perinatal journey — from pre-conception through early parenthood. Founded in 2019 and now operating across four continents with a growing U.S. presence headquartered in Chicago, this fast-scaling healthcare education company partners with OB/GYN practices, hospitals, and integrated health systems to deliver expert-led, Certified Nurse Midwife-led maternity education programs that seamlessly extend the provider care model. Their programs boast a 98% class completion rate among attending patients — a testament to the quality and engagement of their curriculum — and they are trusted by leading healthcare organizations seeking to improve patient outcomes, reduce operational burden, and deliver a differentiated perinatal experience. As the company continues to accelerate its U.S. enterprise partnership strategy, they are building out a senior commercial and operational team to match the pace of their growth.
Position Overview
The signed partnership is just the beginning — this role is where the real work happens. As Partner Clinical & Practice Activation Manager, you will own the end-to-end onboarding and clinical integration journey for new provider partners, transforming signed agreements into fully embedded, high-utilization programs that actually change how patients experience maternity care. This is a mission-critical operational role at the intersection of clinical workflow expertise, project management, and relationship building — and the company’s renewal rates, patient outcomes, and long-term partnership health all run through it. Three things make this opportunity compelling for the right candidate: first, the impact is direct and measurable — your work translates into providers actively referring patients and patients showing up for life-changing education. Second, the role carries significant clinical credibility — you will be the face of the company inside OB practices, building trust with nurses, midwives, practice managers, and care teams. Third, this is a high-growth environment where a strong Activation Manager has clear visibility into broader clinical strategy and implementation leadership as the company scales. If you have a background in healthcare implementation or clinical operations and a passion for making programs actually work inside provider settings, this role is built for you.
Position Responsibilities
Partner Onboarding & Go-Live
• Own the full partner onboarding journey from post-sale handoff through successful go-live, serving as the primary point of contact and accountability for each new healthcare partner during the critical activation phase.
• Develop, refine, and execute structured onboarding playbooks that ensure consistent, high-quality program implementation across diverse provider environments — from independent OB practices to large integrated health systems.
• Proactively monitor and drive early utilization and referral rates during the first 90–120 days post-launch, identifying and addressing friction points before they become barriers to adoption.
Clinical Workflow Integration
• Lead complex clinical workflow integration efforts, embedding the company’s programs into existing provider touchpoints including OB visits, discharge workflows, and patient digital communication channels.
• Ensure accurate and effective integration across EMR/EHR systems, including referral pathways, order sets, clinical prompts, alerts, and patient engagement workflows — working directly with clinical and IT stakeholders to configure and validate each integration.
• Guide provider teams through the ‘follow the Card’ process and other clinical adoption frameworks, ensuring fidelity to best practices across all key care touchpoints.
Training, Enablement & Relationship Management
• Develop and deliver comprehensive training programs for front desk staff, nurses, lactation consultants, practice managers, and other care team members — tailored to each partner’s workflows and staff mix.
• Establish and maintain strong, trust-based working relationships with key provider staff across activated partners, serving as an ongoing resource and advocate for program success.
• Gather structured feedback from clinical and administrative staff to continuously improve onboarding processes, training materials, and program integration strategies.
Position Qualifications
Required
• Demonstrated track record of successfully implementing programs within complex healthcare environments, with measurable outcomes tied to utilization, adoption, or clinical workflow change.
• 8+ years of experience in healthcare implementation, clinical operations, or customer success, with direct exposure to the operational realities of provider practice environments.
• Hands-on experience embedding programs within healthcare organizations through EMR/EHR integrations, including referral pathways, order sets, clinical prompts, and patient engagement workflows.
• Direct experience working within OB practices, maternity programs, or women’s health care delivery settings — familiarity with how these environments operate at the staff and workflow level is essential.
• Exceptional project management skills with the ability to manage multiple concurrent partner activations, competing priorities, and diverse stakeholder groups without dropping the ball.
Preferred
• Clinical background as a nurse, nurse practitioner, certified nurse midwife, or other licensed healthcare professional — candidates who speak the clinical language build trust with care teams faster.
• Experience with intake systems, practice management platforms, and patient communication tools commonly used in OB/GYN or maternity care settings.
• Collaborative, solutions-oriented mindset with a genuine passion for improving the patient and family experience across the perinatal journey.
Ready to Make an Impact?
If you’re ready to bring your clinical implementation expertise to a mission-driven company expanding access to expert perinatal education, we’d love to hear from you. Apply now and a member of Talentfoot’s recruitment team will be in touch should your track record of success, experience, skills, and qualifications match our client’s requirements.
About Talentfoot Executive Search
Talentfoot Executive Search specializes in future proofing organizations by securing forward-thinking leaders across sales, marketing, eCommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation and profitability. Since 2010, we’ve partnered with more than 2,500 companies and lead the industry with a 98% client success rate. Learn more at Talentfoot.com