Company Overview

Our client is a purpose-driven, globally recognized consumer products leader whose mission of cleaning homes and saving pets has powered over 150 years of innovation and growth. Known for a portfolio of category-defining cleaning solutions, the company has earned a loyal consumer following through its commitment to product excellence, continuous innovation, and a deeply held belief that business can be a force for good, having donated more than $30 million to support animal welfare since 2011. The organization fosters a collaborative, inclusive culture where talented people are empowered to think boldly, act with integrity, and make a meaningful impact. As the company accelerates its global digital transformation and invests in next-generation commerce capabilities, they are seeking a Director, Global Digital Shopper to help shape and lead the next chapter of their growth.

Position Overview

This is an exceptional opportunity for a commercially minded digital commerce leader who thrives at the intersection of brand, technology, and consumer experience. As Director, Global Digital Shopper, you will own the digital commerce engine for a globally scaled, purpose-led brand, with direct P&L accountability, a seat at the senior leadership table, and the scope to shape strategy across DTC, Amazon, retailer.com, and emerging marketplace platforms worldwide. Three compelling career differentiators set this role apart: First, the chance to architect and own a global Digital Shopper playbook from strategy to execution, establishing how a beloved consumer brand competes and wins in the era of conversational and social commerce. Second, the unique blend of brand prestige and digital ambition, where you will work alongside world-class commercial, marketing, and technology teams to build experiences that set industry benchmarks. Third, extraordinary visibility and influence, as you will collaborate directly with C-suite leaders and serve as the company’s senior digital representative both internally and externally. This role is built for someone ready to lead, innovate, and leave a lasting mark on a brand that millions of consumers trust every day.

Position Responsibilities

• Own P&L performance across digital commerce channels, including revenue growth, profitability, and contribution margin, while leading joint business planning and strategic negotiations with key platform partners.

• Define and execute the global Digital Shopper playbook, translating strategy into actionable, regionally relevant execution plans across owned, marketplace, and retailer.com platforms.

• Lead the end-to-end shopper journey across all digital touchpoints, including DTC, marketplace storefronts, and retailer.com environments, ensuring brand integrity and continuous performance optimization.

• Drive a culture of experimentation and structured test-and-learn programs to eliminate shopper friction, improve conversion, and unlock new revenue opportunities across channels.

• Own digital platform and tech stack business requirements, partnering with IT and cross-functional teams to define and deliver scalable global roadmaps for web, app, and loyalty experiences.

• Champion emerging commerce platforms and formats, including social shopping, conversational commerce, and AI-assisted discovery, to keep the brand at the forefront of digital retail innovation.

• Collaborate with Regional GMs, Global Center of Excellence leads, and Product GMs to ensure shopper strategies connect directly to commercial objectives and local market needs.

• Lead agency relationships and performance management across global partners, including regular business reviews, quarterly joint business planning sessions, and annual talent-to-talent summits.

• Evolve measurement models to capture total eCommerce performance across owned, marketplace, and retailer.com, using data to drive decisions that improve both consumer experience and commercial results.

Position Qualifications

Required

• A proven track record of driving sustained digital commerce growth, with demonstrated success scaling DTC platforms, marketplace businesses, or omnichannel retail programs with measurable P&L impact.

• A minimum of 10 years of progressive leadership experience in digital commerce, Amazon, DTC operations, or shopper experience, with significant global or multi-market exposure.

• Deep expertise in UX, merchandising, pricing and promotion strategy, and conversion optimization across digital platforms, including PDP quality, SEO, A+ content, and retail media.

• Demonstrated success owning and influencing digital platform strategy and tech stack decisions, with experience partnering closely with IT to deliver global roadmaps.

• Skilled at managing global agency and platform partner relationships with strategic and operational rigor, including performance management cadences and joint business planning.

• Strong ability to balance consumer experience excellence with commercial impact, with experience presenting and influencing at the executive level.

Preferred

• Experience scaling emerging commerce platforms such as TikTok Shop, conversational commerce, or AI-assisted discovery environments.

• Background working within mission-driven or consumer-centric organizations where brand equity and customer loyalty are core to the growth strategy.

• Bachelor’s degree in marketing, Business, Communications, or a related field, or equivalent experience providing comparable knowledge.

Apply Now

If you’re ready to make an impact and take your career to the next level, we’d love to hear from you. Apply now and a member of Talentfoot’s recruitment team will be in touch should your track record of success, experience, skills, and qualifications match our client’s requirements.

Talentfoot Executive Search specializes in future-proofing organizations by securing forward-thinking leaders across sales, marketing, eCommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation, and profitability. Since 2010, we’ve partnered with more than 2,500 companies and lead the industry with a 98% client success rate. Learn more at Talentfoot.com.