Operations Supervisor

Our client is committed to creating vibrant, welcoming public spaces that enhance community connection and elevate the urban experience. Known for its innovative approach to downtown development and public realm management, the organization has invested in transformative projects that support residents, visitors, and local businesses alike. The team fosters a highly collaborative, mission driven culture built on accountability, creativity, and a shared passion for community impact. As the organization continues to expand and enhance its public spaces, they are seeking a Park Operations Supervisor to help lead daily park operations and deliver an exceptional experience for all who visit.

Position Overview

This is a unique opportunity for an operations minded leader to play a visible and meaningful role in one of South Florida’s most dynamic urban environments. The Park Operations Supervisor will oversee the daily functionality, presentation, and operational excellence of a high profile public park, ensuring it remains clean, safe, organized, and welcoming at all times. This role offers the chance to lead contractor and staff coordination, improve operational systems, support community programming, and directly shape the guest experience in a highly public facing setting. With strong visibility across leadership, vendors, and the community, this position is ideal for someone who thrives in fast paced environments, enjoys solving operational challenges in real time, and wants to contribute to the long term success of a growing downtown destination.

Position Responsibilities

• Lead the day to day operations and overall readiness of the park, ensuring all spaces, facilities, and amenities consistently meet high standards for cleanliness, safety, and presentation

• Supervise park contractors and on site staff including security, landscaping, cleaning, and guest support teams, while monitoring service quality and addressing issues proactively

• Conduct routine inspections and walkthroughs to identify operational needs, resolve deficiencies, and maintain a show ready environment throughout the park

• Implement and maintain operational procedures, workflows, checklists, and service standards to support efficient and consistent park operations

• Coordinate staffing, logistics, setup, and operational support for park events, community programs, and public activations

• Support vendor management activities including scheduling coordination, invoice review, service tracking, and performance accountability

• Monitor operational inventory including restroom supplies, cleaning materials, and equipment while coordinating timely purchasing and organization of storage areas

• Assist with administrative functions including payroll review, budget tracking, operational calendars, and reporting related to park operations and services

• Respond to public questions, concerns, and feedback in a professional and welcoming manner while helping create a positive guest experience throughout the park

• Collaborate cross functionally with internal teams, contractors, and community partners to continuously improve operations, service delivery, and park functionality

Position Qualifications

Required:

• Proven track record of successfully overseeing operations, facilities, field services, or public facing environments while maintaining high standards of quality and organization

• A minimum of 4 years of progressive experience in park operations, facilities management, venue operations, hospitality operations, or related field environments

• At least 1 to 2 years of experience supervising staff, contractors, vendors, or service teams in a fast paced operational setting

• Demonstrated ability to manage multiple priorities, schedules, and stakeholders while maintaining strong attention to detail and operational consistency

• Strong communication and interpersonal skills with the ability to engage professionally with internal teams, contractors, vendors, and members of the public

• Experience implementing operational processes, improving workflows, and solving problems in real time within active environments

• Proficiency with standard office software and comfort learning operational tracking or work order management systems

Preferred:

• Experience supporting public spaces, parks, hospitality venues, event operations, or community focused environments

• Bilingual communication skills in English and Spanish

• Degree in parks and recreation management, facilities management, public administration, or a related field, or equivalent combination of education and experience

• Highly collaborative, service oriented mindset with a passion for creating positive community experiences

The organization offers a collaborative and mission driven environment where your work will have a visible impact on the community every day. If you are excited about creating exceptional public spaces and thrive in an operational leadership role, we encourage you to apply. A member of Talentfoot’s recruitment team will be in touch should your experience and qualifications align with the needs of our client.

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Operations Supervisor

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